HELP CENTER

HELP CENTER


Product Directory

We have a large and comprehensive database of products, along with detailed information of those products and their suppliers. Our products have been put into 5 main categories so finding the products you want is easy. Alternatively you may search for specific products or suppliers by entering the relevant keywords.


MONEY BACK GUARANTEE 

We promise your money back if the item you received is not as described, or if your item is not delivered within the Customer Protection period. You can get a refund 15 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.


Customer Services

You may directly contact our service representative by kakiserve@126.com for any inquiries.


Refund

Go to your order history and select the item. Discuss the issue with the our service representative within 15 days following the delivery of your order or the end of the package receipt confirmation period (as listed in your order details).  


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